Adults

Privacy policy

Privacy policy

The Privacy Policy is part of the General Conditions that govern this website.

 

Who is responsible for processing your data?

AGUALIQUE, S.L.

Address: C/ Valle de los Mosquitos, nº4, Costa Calma

Postal Code: 35627, Pájara

Pájara.

VAT ID: B76266162

 

Phone: 928 876 221

Email: direccion@hoteltaimar.com

 

You can contact us in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.

 

If you belong to any of the following groups, please see the information provided:

 

+ GUESTS

For what purposes will we process your personal data?

We inform you that your data will be processed for the purpose of managing your reservation, your stay at the hotel, and ensuring the payment of expenses derived from said stay.

Your data will be communicated to the Security Forces and Bodies in compliance with current legislation, as well as to the agencies or travel operators involved.

The data will be kept for a minimum of 6 years in compliance with fiscal, commercial, consumer, and traveler record regulations.

What is the legitimacy for the processing of your data?

The legal basis is your consent and compliance with the legal obligations established by Royal Decree 393/1974, of August 18, and by Order INT/1922/2003 of July 3.

 

+ WEBSITE OR EMAIL CONTACTS

What data do we collect through the Website?

We may process your IP, the operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with data in the contact form, you will identify yourself to be able to contact you if necessary.

For what purposes will we process your personal data?

  • Respond to your queries, requests, or petitions.
  • Manage the requested service, respond to your request, or process your petition.
  • Electronic information related to your request.
  • Commercial or event information by electronic means, with express authorization.
  • Conduct analysis and improvements on the website, our products, and services. Improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party, granted through a voluntary action, as in cases where it is necessary to complete a form and click the "send" button. The completion of the form will necessarily imply that you have been informed and have expressly consented to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the symbol * in the mandatory data. If you do not provide these fields or do not check the privacy policy acceptance checkbox, the information will not be allowed to be sent. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

For how long will we keep personal data?

Until the revocation of the granted consent.

 

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the website, you can subscribe to the Newsletter by providing an email address, to which it will be sent.

We will only store your email in our database and periodically send you emails until you request to unsubscribe or we stop sending emails.

You will always have the option to unsubscribe in any communication.

For what purposes will we process your personal data?

  • Manage the requested service.
  • Electronic information related to your request.
  • Commercial or event information by electronic means, with express authorization.
  • Conduct analysis and improvements in mailing, to improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party. In cases where you subscribe, it will be necessary to accept a checkbox and click the send button. This will necessarily imply that you have been informed and have expressly consented to receiving the newsletter.

If you do not check the privacy policy acceptance checkbox, the information will not be allowed to be sent. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

For how long will we keep personal data?

Until the revocation of the granted consent.

 

+ CUSTOMERS

For what purposes will we process your personal data?

  • Preparation of the budget and monitoring thereof through communications between both parties.
  • Electronic information related to your request.
  • Commercial or event information by electronic means, with express authorization.
  • Manage administrative, communication, and logistics services performed by the Data Controller.
  • Invoicing and declaration of the relevant taxes.
  • Carry out the corresponding transactions.
  • Control and recovery management.

What is the legitimacy for the processing of your data?

The existence of a contractual relationship between the parties. The processing is necessary for the execution of a contract in which the interested party is a party or for the application at the request of this of pre-contractual measures.

For how long will we keep personal data?

During the validity of the relationships between the parties and for the periods of prescription derived from them.

 

+ QUALITY SURVEYS

For what purposes will we process your personal data?

  • Evaluate the degree of quality in the service provided.
  • Improve the services offered, in accordance with compliance with ISO.

What is the legitimacy for the processing of your data?

The legal basis is the consent of the survey respondent.

For how long will we keep personal data?

Until the revocation of the granted consent.

 

+ SUPPLIERS

For what purposes will we process your personal data?

  • Electronic information related to your request.
  • Commercial or event information by electronic means, with express authorization.
  • Manage administrative, communication, and logistics services performed by the Data Controller.
  • Invoicing.
  • Carry out the corresponding transactions.
  • Invoicing and declaration of the relevant taxes.
  • Control and recovery management.

What is the legitimacy for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or alternatively, your consent when contacting us or offering your products through any means.

For how long will we keep personal data?

During the validity of the relationships between the parties and for the periods of prescription derived from them.

 

+ PARTNERS

For what purposes will we process your personal data?

  • Organization of actions necessary for the achievement of the society's purposes.
  • Internal management and legal compliance thereof.
  • Calling meetings.
  • Carry out the corresponding transactions.
  • Declaration of the relevant taxes.

What is the legitimacy for the processing of your data?

The legal basis is contractual, the acceptance of a contract for the sale of shares or similar, or participation in the constitution of the company.

For how long will we keep personal data?

During the validity of the relationships between the parties and for the periods of prescription derived from them.

 

+ SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data?

  • Respond to your queries, requests, or petitions.
  • Manage the requested service, respond to your request, or process your petition.
  • Interact with you and create a community of followers.

What is the legitimacy for the processing of your data?

The bases that legitimize the processing are the voluntary consent of the interested party to contact and, if applicable, the acceptance of a contractual relationship within the corresponding social network environment. The processing of data within the Social Network will be carried out in accordance with its Privacy policies.

For how long will we keep personal data?

We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will process them as long as you allow us to follow you, be friends, or click "like," "follow," or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user on the social network itself.

 

+ JOB APPLICANTS

For what purposes will we process your personal data?

  • Organization of selection processes for hiring employees.
  • Schedule job interviews and evaluate your candidacy.
  • If you have given your consent, we may provide it to collaborating or related companies, solely for the purpose of helping you find employment.
  • If you check the privacy policy acceptance checkbox, you give us consent to transfer your job application to the entities that make up the group of companies to include you in their personnel selection processes.
  • We inform you that after one year from the receipt of your curriculum vitae, we will proceed to its secure destruction.

What is the legitimacy for the processing of your data?

The legal basis is your unequivocal consent when sending us your CV.

For how long will we keep personal data?

For a minimum period of 1 year or until the revocation of the granted consent.

Do we include personal data of third parties?

No, as a general rule, we only process the data provided by the owners. If you provide us with data from third parties, you must inform and request their consent beforehand, or else exempt us from any responsibility for non-compliance with this requirement.

And data from minors?

We do not process data from children under 14 years old. Therefore, refrain from providing them if you are not of that age or, if applicable, from providing data from third parties who do not have the mentioned age. AGUALIQUE, S.L. is exempt from any responsibility for non-compliance with this provision.

Will we make communications by electronic means?

They will only be made to manage your request if it is one of the contact methods you have provided. If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can be calm: we have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. In particular, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.

 

In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with the highest security.

When we order it, the web development and maintenance company, web hosting, will have access to our website. They will have signed a service provision contract that binds them to maintain the same level of privacy as us.

Any international data transfer when using American applications will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.

What Rights do you have?

  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
  • To port your data, which will be provided to you in a structured, common, or machine-readable format. If you prefer, we can send them to the new responsible party you designate. It is only valid in certain cases.
  • To file a claim with the Spanish Data Protection Agency or the competent supervisory authority if you believe that we have not treated you correctly.
  • To revoke the consent for any treatment for which you have consented, at any time.
  • If you modify any data, we appreciate it if you let us know to keep them updated.

Do you want a form to exercise your Rights?

We have forms for the exercise of your rights; ask us for them by email, or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties. These forms must be signed electronically or accompanied by a photocopy of your ID.

If someone represents you, you must attach a copy of their ID, or they must sign it with their electronic signature. The forms can be submitted in person, sent by mail, or by email to the address of the Data Controller at the beginning of this text.

How long will it take to answer your Rights Exercise?

It depends on the right, but at most within one month from your request, and two months if the matter is very complex and we notify you that we need more time.

Do we process cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy at the corresponding link from the beginning of our website.

For how long will we keep your personal data?

Personal data will be kept as long as you remain linked to us. Once you unlink, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the statute of limitations for legal actions.

The processed data will be kept until the aforementioned legal deadlines expire, if there is a legal obligation to retain them, or, in the absence of such legal deadlines, until the data subject requests their deletion or revokes the granted consent.

We will retain all information and communications related to your purchase or the provision of our service for the duration of the warranties for the products or services, to address possible claims.

For each type of data processing, we provide a specific period, which you can consult in the following table:

 

File

Document

Retention Period

Clients

 

Invoices

10 years

Forms and Coupons

15 years

Contracts

5 years

Human Resources

 

Payrolls, TC1, TC2, etc.

10 years

CVs

Until the end of the selection process, and 1 more year with your consent

Documents related to dismissal indemnities, Contracts, Temporary worker data

4 years

Employee file

Up to 5 years after termination

Marketing

Databases or website visitors

While the processing lasts

Suppliers

 

Invoices

10 years

Contracts

5 years

Access control and video surveillance

 

Visitor lists

30 days

Videos

30 days (blocked), 3 years (destruction)

Accounting

Accounting books and documents.
Partnerships and board agreements, Company statutes, minutes, board and delegated committee regulations.

Financial statements, audit reports

6 years

Tax

 

 

Business administration, tax payment rights and obligations

10 years

Information on intragroup price establishment

18 years
8 years for intragroup transactions for price agreements

 

Health and Safety

 

Worker Medical Records

5 years

Environment

 

 

Information on hazardous substances

10 years

Documents related to environmental permits

While the activity is ongoing, 3 years after closing

Records of recycling or waste disposal

3 years

Grants for cleaning operations must keep documents of rights and obligations, receipts, and payments

4 years

Accident reports

5 years

Insurance

Insurance policies

6 years (general rule), 2 years (damage), 5 years (personal), 10 years (life)

 

Purchases

 

Records of all deliveries of goods or services, intra-community acquisitions, imports, and exports for VAT purposes

5 years

 

Legal

 

Intellectual and Industrial Property Documents

5 years

Permits, licenses, certificates

6 years from the expiration date.
10 years (criminal prescription)

Confidentiality and non-competition agreements

Duration of the obligation or confidentiality

Confidentiality and non-competition agreements

Duration of the obligation or confidentiality

RGPD/LOPDGDD

Processing of personal data, if different from the processing notified to the AEPD

3 years

Personal data of employees stored in networks, computers, and communication equipment used by them, access controls, and internal management/administration systems

5 years